If any Awareness Avenue product suffers degradation in quality, shine, or appearance, we offer our customers a complete lifetime warranty that ensures worry- free product endurance so you can enjoy our products forever.
This warranty is provided through replacement of the original item or most similar item in stock at the time of your request of a similar price-point.
HOW IT WORKS:
Sometimes the shine and appearance of your jewelry can fade over time. In the very rare instance when the restoration process, as described in our article:“How to Restore Your Awareness Avenue Jewelry”, is ineffective, your jewelry is automatically eligible for our Lifetime Shine Warranty.
Our commitment to providing a superb customer experience and high-quality products is our number one priority.
The Lifetime Shine Warranty applies to orders older than 181 days or more. For those orders placed within the past 180 days, our Satisfaction Guarantee applies as described on the“180-Day Customer Satisfaction Guarantee”page.
WHAT ARE MY OPTIONS NOW?
If your jewelry is eligible under this warranty and you’d like to make use of it, please contact us to start the replacement process.